The Data Says

Data experiences for good.

Journey Mapping

Synthesizing user research into a comprehensive map that intersects human experiences, physical processes, and back-end data collection points.

COVID-19 Vaccination Patient Journey Map | February 2021

Analyzing the user experience of patients seeking and receiving their two first doses of the COVID-19 vaccine.

I created this journey map as a consultant for a state government client in 2021. All sensitive or identifiable information about the client, data, and subjects have been changed.

Stay tuned for more information about this project coming soon.